
HTD Obtained ISO9001: 2000 Certificate by the First Half of 2007
After China’s joining WTO, to be in line with an international trend, HengTaiDa Industry. Co., LTD (HTD) is showing their continual commitments to promote a green approach in quality services, and thus, HTD has successfully obtained ISO9001:2000 certificate by the first half of 2007.
About ISO 9000
ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies. For a manufacturer, some of the requirements in ISO 9001 (which is one of the standards in the ISO 9000 family) would include:
a set of procedures that cover all key processes in the business;
1. monitoring manufacturing processes to ensure they are producing quality products;
2. keeping records;
3 .checking outgoing product for defects, with appropriate corrective action where necessary;
4. regularly reviewing individual processes and the quality system itself for effectiveness;
5. facilitating continual improvement
A company or organization that has been independently audited and certified to be in conformance with ISO 9001 may publicly state that it is "ISO 9001 certified" or "ISO 9001 registered." Certification to an ISO 9000 standard does not guarantee the compliance (and therefore the quality) of end products and services; rather, it certifies that consistent business processes are being applied. Although the standards originated in manufacturing, they are now employed across a wide range of other types of organizations, including colleges and universities. A "product", in ISO vocabulary, can mean a physical object, or services, or software. In fact, according to ISO in 2004, "service sectors now account by far for the highest number of ISO 9001:2000 certificates - about 31% of the total" - source: the ISO Survey 2004
About ISO 9001:2000
ISO 9001:2000 combines the three standards 9001, 9002, and 9003 into one, now called 9001. Design and development procedures are required only if a company does in fact engage in the creation of new products. The 2000 version sought to make a radical change in thinking by actually placing the concept of process management front and centre. ("Process management" was the monitoring and optimizing of a company's tasks and activities, instead of just inspecting the final product.) The 2000 version also demands involvement by upper executives, in order to integrate quality into the business system and avoid delegation of quality functions to junior administrators. Another goal is to improve effectiveness via process performance metrics — numerical measurement of the effectiveness of tasks and activities. Expectations of continual process improvement and tracking customer satisfaction were made explicit.
Advantages of ISO 9000
It is widely acknowledged that proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation. The quality principles in ISO 9000:2000 are also sound; ISO 9000 guidelines provide a comprehensive model for quality management systems that can make any company competitive. According to the Providence Business News, implementing ISO often gives the following advantages:
Create a more efficient, effective operation
Increase customer satisfaction and retention
Reduce audits
Enhance marketing
Improve employee motivation, awareness, and morale
Promote international trade
However, a broad statistical study of 800 Spanish companies [7] found that ISO registration in itself creates little improvement because companies interested in ISO have usually already made some type of commitment to quality and were performing just as well before registration.[3]
In today's service sector driven economy, more and more companies are using ISO 9000 as a business tool. Through the use of properly stated quality objectives, customer satisfaction surveys and a well-defined continual improvement program companies are using ISO 9000 processes to increase their efficiency and profitability.
(http://en.wikipedia.org/wiki/ISO_9000)